Packages

What is required, what can be added, and how a price is built. Start with what you need; add the rest when it helps.

States shown for Spain. States marked as draft are awaiting commercial sign-off.

Always included

• Platform Core

  In pilot

  Included in every subscription.

  • Your restaurant's legal identity, locations and people with roles
  • Sign-in and permissions, security updates, service health
  • Essential support, audit trail, privacy controls
  • Safe exports, backup and recovery where they apply

  No camera, AI conversation, loyalty profile, menu or kitchen is required. Privacy and security are never a premium upgrade.

Start here

• Fiscal Essentials

  In pilot

  Compliant invoicing on its own — start here if that is all you need.

  • Invoice entry from a minimal screen or an authenticated integration
  • Fiscal identities and series, immutable invoicing records
  • VeriFactu delivery with the submission state visible at any time
  • Receipts, corrections and cancellations without editing issued history
  • Export and a shared view for your gestor; alerts when a submission needs attention

  Works with Platform Core alone. No orders, cart, payment gateway, table map or AI are required. We confirm your jurisdiction and invoice types at onboarding.

  Good to know

  • Spain only. VeriFactu is a Spanish obligation with its own scope and exceptions (for example SII taxpayers and foral regimes); it is not a universal European fiscal solution.
  • Current AEAT guidance gives adaptation dates of 1 January 2027 for corporate-tax taxpayers and 1 July 2027 for the remaining covered taxpayers. We confirm your own obligation and invoice types at onboarding.
  • The AEAT does not certify invoicing software. The producer's responsible declaration — naming the system, its version and the producer — is the only statement of conformity, and we never claim more than that.

  See: VeriFactu

Packages

• Restaurant Operations

  In pilot

  Menu, orders, kitchen, close of day.

  • Menu and counter or table orders
  • Kitchen and pass screens
  • Basic stock and close of day
  • Operational reports and device management

  Needs Platform Core. When you issue invoices, either Fiscal Essentials is bundled in or a validated external fiscal path is chosen.

  See: Kitchen flow · Table service

• Online Sales and Delivery

  In pilot

  Your own storefront, pickup and delivery.

  • Branded storefront and pickup
  • Payments
  • Delivery zones and your own couriers
  • Optional marketplace connections, each enabled separately

  Guest accounts are optional where anonymous checkout is enough.

  Good to know

  • Marketplace connections are enabled one by one and listed when live.

  See: AI ordering · Direct delivery

• Business Tools

  In pilot

  Purchasing, costs, inventory, forecasting.

  • Advanced purchasing, dish costing and inventory
  • Forecasting — can start from imported aggregate sales
  • Accounting connections
  • Multi-location analysis and planning; prep-only kitchens supplying your own restaurants (planned)

  Only the datasets you actually use are enabled. Forecasting never requires a camera or a voice purchase.

  Good to know

  • Prep-only kitchens supplying your own restaurants are planned, not offered.

  See: Cost control · Business insights · Prep & freshness

• Guest Relationships

  In pilot

  Reservations, loyalty, messages with consent.

  • Reservations
  • Loyalty
  • Consent-based messaging and feedback
  • Optional personalisation

  Separate purpose and consent settings. Marketing permission is never inferred from an order, a conversation or a purchase.

  See: Guest loyalty · Smart marketing

Optional modules

• AI Operations Assistant

  Preview

  Evidence-backed answers for your team.

  • Diagnosis and recommendations from your own data
  • Guarded actions for authorised staff, read-only first

  Uses only the tools and data you enable, with the caller's own permissions. No default access to personal conversations.

  Good to know

  • Read-only in preview. Shown as a demonstration, not sold.

  See: AI manager

• Guest AI — Text

  Preview

  Chat ordering and menu help in the guest's language.

  • Online and at-table chat
  • Translation and menu assistance
  • A confirmed cart proposal — the guest always confirms

  Off until you choose it. Needs an approved provider with a retention policy that passes our privacy gate.

  Good to know

  • Turned on per restaurant only after the provider and privacy gates pass.

  See: AI ordering

• Guest AI — Voice

  Preview

  Spoken interaction and accessible spoken replies.

  • Intentional spoken interaction — the guest starts it
  • Spoken replies for accessibility

  Separately selectable; never required for text. Needs an approved speech path, session limits and a hardware and notice assessment for the site.

  Good to know

  • Needs a site-specific hardware and notice assessment before it is offered.

• Service Simulator

  Preview

  Rehearse a service before it happens.

  • Saved synthetic service scripts, faults and scoring
  • Planning views; future 3D replay

  No real-person footage. A planning add-on later; a development capability today.

  See: Service simulator

Services

• Enhanced Managed Support

  Planned

  More hours, response commitments, proactive tuning.

  • Additional support hours and response commitments
  • Proactive business tuning
  • Assisted device operations

  Baseline reliability and essential support are always included in Platform Core. Deeper access always needs a scoped, expiring support grant from you.

  Good to know

  • Service hours and languages of the human team are not yet published.

Jack's Diner is our first pilot restaurant and the source of every demonstration on this site.